Susan Ribeiro Pacensa

Realtor®

Palmer Town Listings

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The Nest Real Estate Agency

About me

Helping You Find Home – Fluent in Portuguese 🇵🇹

Hi, I’m Susana! I’ve spent most of my life helping others—starting with a long career in healthcare that began when I was just 17. Over the years, I found myself drawn to real estate through my love of home-selling shows, beautiful home photos, and the excitement that comes with each unique property.

My real passion was sparked when I had the opportunity to help my parents sell their home and buy a new one in another state. I loved every step of the process—touring homes, learning something new each day, and most of all, seeing the joy they felt when they found the right place. That experience inspired me to pursue a career in real estate so I could help others feel that same happiness.

Since then, I’ve had the privilege of working with first-time homebuyers, Portuguese-speaking clients, and families going through life transitions. Whether they went through with a move or postponed their journey, each relationship has brought lasting connections and meaningful friendships—something I truly value.

I believe buying or selling a home is more than just a transaction—it’s a big life moment. I’m here not just to guide you through the process, but to really get to know you, support your goals, and make sure your experience is smooth, exciting, and full of joy.

When I’m not working with clients, I’m usually outside with family or friends playing badminton or tennis, going for walks with my dog; Shyne, or tending to my rose garden. I also love the beach, scuba diving, and have a bucket list goal to cage dive with Great White sharks!

Looking to make your real estate dreams a reality? Let’s connect and start your journey today!

Susana (1)

Explore Palmer


🌲 Explore Palmer, Massachusetts
Where History Meets Hometown Charm

Welcome to Palmer, MA — a hidden gem in Western Massachusetts that combines small-town charm, historic character, and natural beauty. Whether you're seeking a peaceful place to call home, a strong sense of community, or a convenient location near major routes, Palmer offers the best of all worlds.

🏡 Why You'll Love Living in Palmer
Palmer, often referred to as the "Town of Seven Railroads," has a deep-rooted history in rail and industry, still visible in its architecture and iconic Union Station. Today, it’s a welcoming community with a relaxed pace of life, scenic landscapes, and affordable real estate options — from classic New England farmhouses to updated single-family homes and cozy condos.

🚗 Conveniently Connected
Nestled in Hampden County, Palmer offers easy access to the Mass Pike (I-90), Route 20, and Route 32 — making it an ideal location for commuters heading to Worcester, Springfield, or even Boston. Whether you're working nearby or just love being centrally located, Palmer puts you within reach.

🌳 Nature & Recreation
If you enjoy the outdoors, you’ll feel right at home. Palmer is surrounded by nature, including walking trails, forests, and the Quaboag and Ware Rivers. The town also boasts several parks, conservation areas, and local farms — perfect for seasonal adventures and weekend outings.

🛍️ Local Life
Downtown Palmer is dotted with unique shops, antique stores, and locally owned restaurants. Don't miss the nostalgic charm of Steaming Tender Restaurant, housed in the beautifully restored train station. Annual community events and farmers markets keep residents connected and involved all year long.

🏫 Education & Community
Families appreciate the town’s public school system and nearby private and charter school options. Palmer also maintains a strong sense of civic pride, with active community groups, a public library, and youth programs.

Thinking about making a move?
Let us help you discover why Palmer might just be the perfect place to plant your roots. Reach out today to learn more about available homes and life in this classic New England town.